Crew Solutions Case Study

No booking deposit

No cancellation fees

No hidden extras

Customer: Crew solutions

Needs: varied fleet of vans fluctuating in demand from 10 to 40 throughout the year. Additional support during the Christmas rush.

Solution

  • Guaranteed vehicle availability within just 4 hours’ notice. – get vehicles fast at short notice
  • Free delivery and collection. On and off hires. Replacement vehicles
  • Vehicle safety inspection and Clinic days – We’ll send a mechanical engineer to inspect the vehicles at your workplace on a regular biases , replacing any bulbs, wipers, topping up of oil and any minor repairs to help keep on top of the vehicles and reduce your employee down time
  • Breakdown cover- breakdown response at 90 minutes eta  
  • Replacement vehicle –. SAME DAY  and LIKE FOR LIKE replacement vehicle for service, repair or breakdown
  • Recharges, Damage Control and Fair Wear & Tear

At Central Self Drive we are committed to a fair and transparent recharge and damage policy. We have continuous improvement processes in place, which are revised regularly by engaging in dialogue with customers and acting upon their feedback.

  • We can create bespoke ‘harder use’ fair wear & tear policies to suit your
  • Built in insured damage
  • We offer self-repair or a price match
  • We can provide damage reports during service or inspection so that you are aware of any potential damage charges prior to off hiring the vehicle.
  • Contribution to repairs – If a pre-existing damaged panel sustains further damage, we may at our discretion not charge you or request a contribution towards the repair

Our Values

  • Customer focused – we put the customer at the centre of everything we do
  • Experience – there’s reasons why we are Warrington’s longest established independent vehicle hire company
  • No Nonsense – no Hidden Extras! You pay what we quote!
  • Trust – we believe in creating long standing trustworthy relationships
  • Reliable – guaranteed vehicle availability! We will not let you down!
  • Achievement – not just striving to be the best in the game but change the way the game is played
  • Longevity – here for you then, now and in the future

100% Good service. Nice clean van, staff very helpful. Overall very pleased with my first ever van hire. Thank you.

Shaun Heaton

100% great service, great vehicle, thank you.

James Ellison

Contact Information

20 Winwick Street Warrington Cheshire WA2 7TS

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